It is often possible to resolve personal or emotional problems that are getting in the way of having a good experience at Oxford and preventing you from realizing your full academic and personal potential with help from the Senior Tutor, College Secretary, or the College Doctor. The University has a professionally staffed, confidential Counselling Service to help you gain understanding and insight into any difficulties you may be experiencing, to develop emotional resilience and put into effect real change, enabling you to fulfil your academic and personal potential. They officer free and confidential support, but it is not an emergency service. They offer short courses of individual and group counselling sessions, workshops and self-help resources. Appointments can be made by telephone (2)70300, by email to firstname.lastname@example.org, or by a personal visit to their offices at 3, Worcester Street. You will find details of the service here.