IT

Welcome to the Linacre IT pages. The IT Office is located at the top of the OC Tanner building and is usually open 08:30 - 16:00 Monday to Friday. Answers to most questions can be found on our FAQ page. The best way to contact us is by emailing support@linacre.ox.ac.uk

How can I get online using a cable?
Details

If you are a Linacre member, or are staying in Linacre accomodation you can register for wired Ethernet access in your room or in the College Library.  

If you are staying in Linacre accommodation, you will have signed a form that includes an agreement to comply with the terms of use. To get online you just need to email support@linacre.ox.ac.uk giving your Ethernet MAC address, and confirming the following:

* You have passwords set for all user accounts on your computer
* Your Operating System is properly licenced and you keep it up-to-date with security patches.
* You are running a current and up-to-date anti-virus package if using Windows.
* You have read and understand the University and College regulations for network usage.

Also let us know your intended leaving date so you can be registered accordingly.

No devices other than PCs/laptops are allowed connection to the Linacre network without written authorisation from the IT Manager.

Alternatively you can visit one of the drop in support sessions or visit the IT Office at the top of the OC Tanner building.

If you are not staying in Linacre accommodation,  you also need to given written confirmation (email is fine) that you have passwords set for all accounts on the computer, keep up-to-date with Operating System updates(Windows Update etc) and are running current anti-virus software if running Windows.  Also that you agree to be bound by the University regulations.

Contact support@linacre.ox.ac.uk if you have any queries.  Forms can be scanned and emailed or dropped at Reception or the IT Office.

How can I get wireless access?
Details

Linacre provides the University wireless network services in common areas on the main site. The OWL network can be used with the Cisco VPN client. Details can be found here.

 

The Eduroam service can also be used at participating establishments globally.  Details of how to set it up can be found here.

Remember that the usual University rules apply when using wireless. Ensure p2p and other unauthorised applications are removed or disabled before connecting.  

Contact support@linacre.ox.ac.uk if you are unsure.

How can I get my email working with Outlook/my favourite mail program?
Details

Instructions can be found here in the client setup section.

When are the IT Support Sessions?
Details

In the Library print room.

Tuesday 10:00 - 12:00
Thursday 16:00 - 18:00 (weeks 0 - 8 only)
Friday 13:00 - 15:00

What happens when I leave?
Details

All University accounts are linked to your card expiry date. When your card expires, access will stop automatically to Nexus email, Single Sign On, Remote Access etc.

Because Linacre integrates with University accounts wherever possible, this means you will also no longer be able to access Library computers or OWL/eduroam wireless services.

We will gladly provide you with extended access, but you must request it from support@linacre.ox.ac.uk

We can reinstate access to your Library login by having you set a local password at one of the IT Support Sessions and wireless access for up to 2 weeks at a time by creating you a guest account. 

The IT Services pages on when you leave are here.